Terms and Conditions
All watches and other items we have for sale are in good working order, and are as described. We offer a seven day "no quibble" mail order returns privilege, where we will refund in full the original purchase price on any watch we sell immediately upon receiving the watch back in the same condition as when sent.
Security checks that are carried out through sage pay are very stringent, therefore you should ensure that your address details etc are entered exactly as they appear on your credit / debit card statements. Unmatched details are the most likely reason for your transaction not being approved upon checkout completion.
We reserve the right to place a hold on delivery should the transaction appear suspicious in any way - We will only dispatch to credit card billing addresses (Delivery and Billing Addresses must match).
All prices exclude shipping and insurance. The cost of shipping will vary on the value of the watch, and the shipping destination - currently we will only accept and dispatch orders from within the Uk. .
Rebecca's Jewellers checkout is
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Sage Pay information
- How do I know if my payment has gone through?
When you pay for your order you will be sent to either a successful payment page or a failed payment page on the merchant website. You may also receive a confirmation email from the Sage Pay system which confirms the status of your transaction.
If you are in doubt about the status of your order, please contact Rebeccas Jewellers with all the relevant details and they will be able to advise you of your order status.
- I received an error code, what do I do?
If you receive an error code during the transaction process, please email this code to support@sagepay.com and we will advise you on how to proceed.
- My credit card has been rejected by your system as it is the wrong length / the issue number is incorrect?
The Sage Pay system will detect and reject any card number which is incorrectly formatted. If you believe that our system should accept the details you are entering, please email the first 6 digits of your card number to support@sagepay.com and we will advise you further.
