Reviews and Feedback

At Rebecca’s, we take our customers service experience very seriously.
If you made a purchase with us and were pleased with our services, then please – share your experience!
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We would love to hear from you and this really would be helpful to us – Thank you in advance!

  • Very good Jewellers well-stocked and presented.

    lucy dog neve Avatar
    lucy dog neve

    Nice people to deal with. Good prices. Nice range of stock.

    David Rix Avatar
    David Rix
  • Great jewellers with good old fashioned service and standards. I purchased a watch with with a future service offer that has just been honoured without question. Good honest people and would highly recommend.

    Peter Avatar

    I have no hesitation in recommending this shop from the service I received to the actual piece of jewellery I bought. It has some of the finest diamond jewellery in this area and at a really fair price. Would like to say thank you to rob for your patience while I kept dithering and you were right I absolutely love my ring.

    Angela Abrahams Avatar
    Angela Abrahams
  • I had to have my rings cut off last year, Rob was very understanding and did it with minimum of fuss, he suggested I came back when my hand had returned to normal size, last week I returned to have my rings re sized, they were ready within a couple of days looking like two new rings, the service by Rob, Alma, and Hayley, was exceptional. Thank you very much

    Alex Wright Avatar
    Alex Wright

    This place is amazing great service the staff are brilliant and polite very happy to help with enything I wouldent go nowhere els. Always have beautiful itams for what ever your looking for.

    Theresa Reynolds Avatar
    Theresa Reynolds
  • We live in Appley Bridge and when my wife would like jewellery ,we have only ever make a trip to Rebecca's .its simply the best

    Ken Rainford Avatar
    Ken Rainford

    Came over from Cambridge for a wedding and saw a 1995-1999 Rolex in there window and umed and ared weather I should I buy it. The professional and excellent service showing me others in the price bracket was the decider to buy from this shop. It's been an item I have wanted for a few years and it's lovely to finally have a Rolex on my wrist. I have no doubt I will be back to purchase another in the years to come. Thank you for the wonderful service couldn't... read more

    Tom Wilkinson Avatar
    Tom Wilkinson
    14/02/2018 – Review by Joanne Stephenson – .

Beautiful, Perfect Engagement Ring!

Review: Saw “my” ring today in your window. It chose me!!. Gorgeous 18 carat gold two diamond twist ring; my perfect size M. Meant to be; totally in love!. Service second to none. Will be back for our wedding rings!. Thankyou!!!

Rating : – 5 / 5 – Review by Anna Brown – .

Rolex, Diamonds and more!

Although I live in Gloucestershire I have over the years always travelled up to Rebecca’s for many different items. Just love the shop, the staff, the service, the excellent value, the experience and the choice. In my view Rebecca’s can’t be beaten.

Rating : – 5 / 5 – Review by Anon – .

Very pleased indeed!

First class service. Everyone was very helpful and couldn’t do enough for me. I am totally happy with my purchase and would recommend Rebeccas to anyone.

Rating : – 5 / 5 – Review by Suzanne Newman – .

Excellent Service

I cannot praise Rebecca’s highly enough. If like me you have worries about buying high end items on the internet, you have absolutely no fears with Rebecca\’s they are efficient and very helpful, when I received my Rolex it was a little tight, and I requested a couple more links, they arrived almost by return of post without any fuss or extra charge well done all at Rebecca’s, and I think one of your diamond rings may be calling me!
Suzanne Newman, Suffolk

Rating : – 5 / 5 – Review by Nicola Bell – .

Thanks for all your help today Rob

Thanks for all your help today Rob can’t believe you recognised me almost 20years after buying our engagement ring! when we bought the ring Frank & I were buying our first house & money was a little tight but I remember you said I could always upgrade my diamond in the future which stuck in my mind! True to your word I called to your store today and was very pleasantly surprised not only that you recognised me but you gave me a really good deal on my ring which enabled us to purchase a bigger diamond. I know you have extended that courtesey to friends I have recommended over the years and I know you will continue to do so for others.Thanks again for a great experience and the service of adjusting my wedding to suit the new purchase. Looking forward to another good conversation when I pick up my rings next week.

Rating : – 5 / 5 – Review by Peter Cork – .

Rolex Submariner with green bezel

Just a short note from myself and Sam for all the help and support both in person and on the phone in buying my superb Submariner. I have been looking for a number of years for the ideal watch and opportunity to purchase a per owned Rolex and your web site, regularly refreshed selection and service convinced me your company was the one to get my business. Watch this space , Sam may be back for an eternity ring. Thanks again.

Rating : – 5 / 5 – Review by Andy Turton – .

Great service for second hand Rolex

Very pleased with the purchase of a second hand Rolex – it looked as good as new. Rob was extremely helpful and the shop provided excellent service. Would definitely recommend.

Rating : – 5 / 5 – Review by Robert Schofield – .

Rolex Watch is astonishing

I have today received the ladies Rolex Watch safe and sound. I would like to thank your most excellent staff member in the way that he has dealt with my order and his diligence and most professional approach in fulfilling my order so clinically. The Rolex Watch is astonishing and is so well presented. Thank you very much.

Rating : – 5 / 5 – Review by Juliet Cameron – .

Thank You

Yesterday I received the most beautiful Rolex watch, which has come from yourselves for my 50th birthday. The gentleman who gave it to me said you helped him get exactly the watch I wanted so I had to email and thank you very much. Your attention has made my birthday very special!

Rating : – 5 / 5 – Review by Helen Atkinson – .

Thank You

I visited your shop on Sunday 11th November while I was on a three hour visit to Southport. I purchased a cameo bar brooch during my visit. I am delighed with it. Cameos are difficult to find, and I had a great choice of brooches and a ring in your shop. Thank you so much. The brooch looks lovely and I have already received compliments about the pretty cameo. The gentleman that served us was a credit to you, he was patient and kind, nothing was too much trouble.

Rating : – 5 / 5 – Review by Sandra Newton – .

Fantastic friendly service.

After seeing the exact Rolex I wanted on their web site (with the exception of the dial) my husband and I made a trip to Southport to see if it matched the photos and description published. I was bowled over by the quality of the watch and even more excited when they also had the exact dial I wanted. The staff were so friendly and helpful. I would have no hesitation in recommending Rebecca’s to anyone. I have found my dream watch that looks completely like new. Thank you.

Rating : – 5 / 5 – Review by Pamela Cooper – .

Diamond Earrings

Lovely diamond earings bought by my husband, we had been out for lunch and I wasn’t sure what I wanted for our 45th wedding anniversary, My decision was made, I wanted some diamond studs, the staff in Rebeccas were lovely , I just love my sparkley earrings.

Rating : – 5 / 5 – Review by Suzanne Prescott – .

Rolex watch

First class friendly service by extremely knowledgable staff, oh and nice watch as well… Thank you!!!

Rating : – 5 / 5 – Review by Teresa Lister – .

2ct Diamond ring

Bought my ring on a whim while in Southport on business over 3yrs ago , the service was ace , ring was sized there and then , I just couldnt resist the price. admired and envied by all and still looks stunning THANKS.

Rating : – 5 / 5 – Review by Nigel Barnes – .

How things should be!

Manys thanks to Rob and his team. Your choice, service and help made the whole experience so memorable.

Rating : – 5 / 5 – Review by Bernie Felton – .

Two tone rolex with diamond bezel

Fab Fab Fab amazing watch and i was given a great price for my old rolex. I will deffo go back and recommend to my friends.

Rating : – 5 / 5 – Review by Michael Brunton – .

Ladies Rolex Datejust Watch

Travelled from Manchester today really pleased with the watch, fab service, fab price really happy thanks to Adrie and staff will definitely use you again.

Rating : – 5 / 5 – Review by Nicholas Mark Simpson – .

Rolex Two-Tone Date-Just Black Diamond Dial

Amazing dedicated staff that provide an exceptional service alongside their well priced, quality products. My Rolex is perfect! I would happily buy again, and recommend to all!!!

Rating : – 5 / 5 – Review by George Robb – .


Ordered Rolex links online over the bank holiday and received them the second working day after the holiday. Which goes to show they give a great service irrespective of the value of the order. I will definitely use Rebecca’s Jewellers again.

Rating : – 5 / 5 – Review by Graham – .

Great Choice and Excellent Service

No hesitation in recommending Rebecca’s. An excellent choice of previously owned Rolex watches and the service from Rob was excellent. No pressure to buy and he took the time to let me decide what I wanted, whilst explaining the various differences in the watches I was looking at. Very happy with my purchase. If you are in the market for a Rolex there is no need to go anywhere else other than this dealer.

Rating : – 5 / 5 – Review by Mike Richards – .

Fantastic choice of Rolex watches

Totally bowled over by the quality and quantity of Rolex in your shop window! Found exactly what I was looking for and thought your service was top notch! You were very helpful and I am chuffed to bits with the watch I bought. Cheers!!

Rating : – 5 / 5 – Review by Derek Don – .

My wife’s 40th birthday present

I would like to confirm receipt of my item (Oyster Perpetual – LADIES ROLEX 67193 – 0668_LOP_sg_005) at around 9.30 this morning which is excellent service. I am very pleased with the quality of the watch which is to be my wife’s 40th birthday present. Thank you again for the excellent service. !!

Rating : – 5 / 5 – Review by Mellie Hulton – .

My diamond engagement ring

My fiancé bought my diamond engagement ring from you in February 2010. It still sparkles like its brand new today, absolutely beautiful! Thank You Rebecca’s x

Rating : – 5 / 5 – Review by Karen – .

Just like Aladdin’s cave!

Have shopped here for almost 30 years, beautiful jewellery and absolutely amazing prices, also service is second to none. If they don’t have what you want they will find it for you. There is no other jewellery shop that I would ever go to, its just like Aladdin’s cave inside. Don’t hesitate to go, its every woman’s dream shop! Thanks.

Rating : – 5 / 5 – Review by Anonymous reviewer- .

Excellent service!

My wife and I were pleasantly surprised by the excellent quality of service we received on our visit to this shop. The price I paid for the necklace purchased was a bargain and I wouldn’t hesitate to recommend this shop to anyone. I will certainly go back there next time I am looking for jewellery!

Rating : – 5 / 5 – Review by Alan Powell – .

Great service!

Ordered a Rolex online, the watch I received was nicer than the pictures I saw, great service.

Rating : – 5 / 5